Privacy Policy

Last updated: November 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a ride, or contact us for support.

  • Account information (name, email, phone number)
  • Payment information (processed securely by Stripe)
  • Location data (to provide ride services)
  • Device information (for app functionality and security)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Drivers (limited info needed to complete rides)
  • Service providers who assist our operations
  • Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security audits.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@gothain.com.