Terms of Service

1. Acceptance of Terms

By accessing or using the GoThain platform, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Use of Services

GoThain provides a technology platform connecting riders with independent transportation providers. You must be at least 18 years old to use our services.

3. User Accounts

You are responsible for maintaining the confidentiality of your account and all activities that occur under your account. You agree to provide accurate, current, and complete information.

4. Payments

By using our services, you agree to pay all applicable fees. Fares are calculated based on distance, time, and current demand. You authorize us to charge your selected payment method.

5. Cancellations

You may cancel a ride request at any time. A cancellation fee may apply if you cancel after a driver has been assigned or if you fail to appear at the pickup location.

6. User Conduct

You agree not to:

• Violate any laws or regulations
• Harm or threaten drivers, riders, or others
• Damage vehicles or property
• Use the platform for illegal purposes
• Impersonate others or provide false information

7. Limitation of Liability

To the maximum extent permitted by law, GoThain shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes through the app or email.

9. Contact

For questions about these Terms, contact us at legal@gothain.com.